Privacy Policy
National Capital Network (“Company,” “we,” “our” or “us”) recognizes its obligation to keep personal and financial information about you secure and confidential. This privacy notice describes the types of personal and financial information we obtain about you and where we obtain it, to whom we disclose this information and the measures we take to protect the confidentiality and security of the information.
What personal data we collect
We may gather confidential information from the following sources: Information you provide on applications and through other forms, such as your name, address, social security number, information from a credit reporting agency, such as creditworthiness and credit history to help us with customer authentication, payment processing and credit-related decisions, or data from your use of our website.
Information collected via technology
We track information provided to us by your browser when you view or use our website that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. This cookie is not used to obtain your name or any personal data, and the information that is tracked is used only for internal purposes, such as to improve site navigation, and is not shared with any third parties. However, if you prefer not to accept cookies, you can set your browser to reject them or to alert you before one is placed.
Analytics
Information about our website visitors is also collected through the use of Google Analytics. That software collects information about our visitors such as pages visited, duration of time on site, browser and general device information, etc. We use these statistical tools to analyze our website’s usefulness to our visitors and make improvements when needed. Google’s privacy policy can be found here.
Embedded content from other websites
Content on this site may include embedded content (e.g. videos, images, links, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
How we use data collected
Our goal is to provide our customers and potential customers with financing options for their business needs. We use the personal information you provide to respond to your inquiry or to process your financing request. We gather and use confidential information to provide you with financial products and services.
The USA Patriot Act
To help the government fight the funding of terrorism, money laundering activities and other financial crimes, federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.
What this means for you: When you obtain a financial product or service offered by or in connection with our relationship with a financial institution, we may ask for your name, mailing address and other information or documentation, such as a copy of your driver’s license or other identifying documents, to verify your identity and otherwise comply with the applicable federal laws and regulations.
Who we share your data with
We take our obligation to safeguard your information seriously. That is why we do not sell information about our customers to anyone. Examples of persons to whom we do disclose personal and financial information collected from our current or former customers follow:
To third parties as necessary to process your business. For example, ordering credit bureaus, sending emails, and processing payments. Third parties in this category, including our affiliates, are prohibited from using information about you except for the purpose for which we gave it to them.
Where required by law or regulation. Examples include responses to a subpoena, court order or regulatory demand.
As authorized by you. You may direct us, for example, to send your account statements and confirms to a third party.
How long we retain your data
Data collected, as described above, is retained indefinitely for customer service purposes and as storage space allows.
What rights you have over your data
You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
We implement security measures designed to protect your information from unauthorized access. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology.
Notwithstanding these safeguards, when data is being communicated by you to us (including via email and other electronic communications) that data could be accessed by unauthorized third parties. By transmitting data to us, you assume this risk and agree that neither National Capital Network, its affiliates, nor any of their respective officers, directors, employees or contractors is liable for any such unauthorized third-party access.
Changes to this privacy notice
We reserve the right to change or modify this privacy notice and any of our services at any time and any changes will be effective upon being posted unless we advise otherwise. By continuing to use the services after changes are made to this privacy notice, you agree to such changes. We encourage you to periodically review this privacy notice for the latest information on our privacy practices.
TCPA
Notwithstanding any current or prior election to opt in or opt out of receiving telemarketing calls or SMS messages (including text messages) from us, our agents, representatives, affiliates, or anyone calling on our behalf, you expressly consent to be contacted by us, our agents, representatives, affiliates, or anyone calling on our behalf for any and all purposes arising out of or relating to your loan and/or account, at any telephone number, or physical or electronic address you provide or at which you may be reached. You agree we may contact you in any way, including SMS messages (including text messages), calls using prerecorded messages or artificial voice, and calls and messages delivered using auto telephone dialing system or an automatic texting system. Automated messages may be played when the telephone is answered, whether by you or someone else. In the event that an agent or representative calls, he or she may also leave a message on your answering machine, voice mail, or send one via text. You consent to receive SMS messages (including text messages), calls and messages (including prerecorded and artificial voice and autodialed) from us, our agents, representatives, affiliates or anyone calling on our behalf at the specific number(s) you have provided to us, or numbers we can reasonably associate with your account (through skip trace, caller ID capture or other means), with information or questions about your application, loan and/or account. You certify, warrant and represent that the telephone numbers that you have provided to us are your contact numbers. You represent that you are permitted to receive calls at each of the telephone numbers you have provided to us. You agree to promptly alert us whenever you stop using a particular telephone number. Your cellular or mobile telephone provider will charge you according to the type of plan you carry. You also agree that we may contact you by e-mail, using any email address you have provided to us or that you provide to us in the future. We may listen to and/or record phone calls between you and our representatives without notice to you as permitted by applicable law. For example, we listen to and record calls for quality monitoring purposes. National Capital Network does not share communication consent and SMS opt-in with any third parties.
Our contact information
Privacy-specific concerns can be sent to:
National Capital Network
Attention: Privacy Policy
375 Redondo Ave. #1013, Long Beach, CA 90814